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Engagement & Support Worker (North West)

Engagement & Support Worker

Post:                       Engagement & Support Worker

Salary:                    £21,000-£24,000 per annum

Contract Type:     Fixed Term for 12 months

Working Hours:   37.5 hrs per week

Location:               Greater Manchester

Responsible To:   Assistant Manager

Our vision at CLI is that everyone feels a part of their community and can achieve their potential.  We provide a pathway into new, healthier, and positive lifestyles for people through mentoring, one-to-one support, group activity and volunteering so people can develop the skills and community connections to enable them to sustain positive change. To make our vision possible, we are seeking passionate, motivational and dynamic Engagement & Support Workers who will mentor people who are being supervised by the National Probation Service. You will provide practical and emotional support in the community, to support people to live positive lives, improve their wellbeing, and build community connections.

You will work in partnership with staff, volunteers, and the people we support to guarantee that we maintain a high-quality service which meets the needs of those engaged. You will maintain an effective, responsive, and collaborative relationship with stakeholders within Greater Manchester. We actively welcome applications from people who have lived experience of prison or probation, addiction, mental ill-health, or homelessness, as this is often the reality for those people we support.

Typical duties will include monitoring complexities, outcomes, and risk information for those who are matched with you. Completing assessments and care plans/action plans once trained accordingly, monitoring journeys including completing quarterly reviews of progress, quality assurance and producing case studies and good practice. The work is mostly conducted face to face, and this include delivering practical and emotional support, weekly where possible for all mentees. Case loads max at 15 people per support worker. Home working is not typically conducted in this role as it is office/community based.

The successful candidate will commit to working in line with our workplace values which are: 

    • People first – people are our top priority. We care so everyone can be their best.
    • Community – our actions and support help build stronger communities where people can find their place and thrive.
    • Transformation – we do challenging work, creating positive change that helps people move on with their lives.
    • Excellence – we strive to always be our best, to exceed expectations, to learn from our mistakes.
    • Trust – we trust ourselves, our colleagues and those we work with to do the right thing, to show integrity, acceptance, respect and fairness in all we do.

To Apply: Please read the Job Description and Person Specification, download and complete This Application Form and email it to by 17:00 on 7th September 2022.

Community Led Initiatives is an Equal Opportunity Employer and welcomes applications regardless of race, nationality, ethnic origin, sex, marital status, disability, or age. All applicants are considered based on their merits and abilities for the job. All posts are subject to enhanced DBS checks however it will not be used to discriminate unfairly against any individual. We actively promote equality of opportunity for all with the right mix of talent, skills, and potential and welcome applications from a wide range of candidates, including those with criminal records.

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