Job Title: Engagement & Support Worker (Maternity Cover)
Salary: £25,000 per annum
Contract Type: Fixed Term until end of March 2025
Working Hours: 37.5 hrs per week
Location: Greater Manchester
Number of Positions: 1
Responsible to: Team Leader

What you will be doing?

As an Engagement & Support Worker you will provide a practical one-to-one weekly support and constructive activities to help those we support. You will work with a maximum caseload of 17 mentees at any one time. Your aim within the role will be to support mentees with building positive change in their lives and achieving their goals.

You will work in partnership with staff, volunteers, and the people we support to guarantee that we maintain a high-quality service which meets the needs of those engaged.

Alongside the practical one-to-one weekly support, other typical duties will include referral processing including establishing complexities, outcomes, and risk information. Completing assessments and care plans/action plans, monitoring journeys, quality assurance and reporting responsibilities.

The successful candidate will commit to working in line with our workplace values which are:

• People first – people are our top priority. We care so everyone can be their best.
• Community – our actions and support help build stronger communities where people can find their place and thrive.
• Transformation – we do challenging work, creating positive change that helps people move on with their lives.
• Excellence – we strive to always be our best, to exceed expectations, to learn from our mistakes.
• Trust – we trust ourselves, our colleagues and those we work with to do the right thing, to show integrity, acceptance, respect and fairness in all we do.

What we are looking for?

• Experience of working (or significant voluntary experience) within, criminal justice services, drug & Alcohol recovery or treatment services, homelessness/housing services or mental health services is highly desirable.
• A passionate belief in the human capacity for change.
• High level of relationship skills: Empathy; caring; acceptance; mutual affirmation; supportive and constructive challenge and positive expectation for the future.
• Ability to quickly build rapport; being persistent, determined, and resilient.
• A creative approach to problem solving; getting and keeping people engaged and demonstrating empathy.
• An understanding of the complex interdependencies of mental health, homelessness, substance abuse and offending behaviour.
• Promote the rights, responsibilities and informed choice of the people receiving the service, acting as an advocate to promote independence.
• Demonstrable coaching skills in promoting independence and pro social attitudes.
• Adaptability to changing and emerging needs, demonstrating flexibility and resilience to challenging situations and the ability to work under pressure and maintain a positive approach.
• Experience of data collection, administration and recording procedures.
• Experience of using Microsoft applications.
• The ability to work effectively with partner agencies to develop contacts and networks across a wide range of local services.
• Full driving license, own car and business insurance is essential.

What we offer?

• Competitive salary with annual salary reviews
• Flexible working such as compressed hours will be considered
• Training opportunities and career development
• 28 days annual leave plus bank holidays
• Christmas closure between Christmas and New Year for all employees
• Life insurance (5x annual salary)
• Reflective practice – a group process that helps us to grow and develop professionally and personally, support us to build resilience and offers the space to consider how to balance work and life pressures.
• Company phone and laptop provided to all staff
• Annual awards ceremony and celebration
• Refer a Friend Scheme – you could qualify for a £250 reward voucher if you refer someone you know into any paid, externally advertised position (permanent or fixed-term) within CLI.

Overview

At CLI through our dedicated support services, peer-led mentoring, and practical and emotional support, we help people who have experience of the criminal justice system, addiction, homelessness, and mental ill-health, to recognise their potential as individuals, build their self-worth, their self-esteem and achieve their aspirations.

Our support and mentoring help people build a more fulfilling life and see how they can become part of, and positively impact, their community.

We work in partnership with other organisations that are striving to deliver positive impacts, support change, and share our commitment and values.

CLI is accredited by Investors in People Gold and we actively welcome those with lived experience of offending, addiction, homelessness, or mental health issues as part of our team. Where others see risk, we see opportunity.

We believe everyone deserves to feel valued, to be happy, to belong.

To apply for the Engagement & Support Worker position, please read the job description/person specification and complete the application form and email to vacancies@communityled.org.uk by 17:00 31^st October 2024.

The closing date may be brought forward, dependent on the number of applications received.

Community Led Initiatives is an Equal Opportunity Employer and welcomes applications regardless of race, nationality, ethnic origin, sex, marital status, disability, or age. All applicants are considered based on their merits and abilities for the job. All posts are subject to enhanced DBS checks however it will not be used to discriminate unfairly against any individual. We actively promote equality of opportunity for all with the right mix of talent, skills, and potential and welcome applications from a wide range of candidates, including those with criminal records.

Job Title: Team Leader
Salary: up to £30,000 per annum (dependent on experience)
Contract Type: Fixed Term until 31st March 2025 (potential to be extended)
Working Hours: 37.5 hrs per week
Location: Liverpool
Responsible to: Head of Delivery

What you will be doing?

As a Team Leader you will be responsible for supporting the management of service operations for the Liverpool We Are With You Project. You will work alongside the Head of Delivery and contribute to the successful delivery and development of service including project planning, internal policies, procedures and quality standards.

You will work in partnership with staff, volunteers, and the people we support to guarantee that we maintain a high-quality service which meets the needs of those engaged.

The successful candidate will commit to working in line with our workplace values which are:

• People first – people are our top priority. We care so everyone can be their best.
• Community – our actions and support help build stronger communities where people can find their place and thrive.
• Transformation – we do challenging work, creating positive change that helps people move on with their lives.
• Excellence – we strive to always be our best, to exceed expectations, to learn from our mistakes.
• Trust – we trust ourselves, our colleagues and those we work with to do the right thing, to show integrity, acceptance, respect and fairness in all we do.

What we are looking for?

• Experience of supervising and appraising staff and/or volunteers, motivating them and achieving positive outcomes in line with contractual obligations.
• Experience of setting targets and monitoring performance of staff and/or volunteers.
• High level of relationship skills: Empathy; caring; acceptance; mutual affirmation; supportive and can give constructive feedback to support continuous personal and professional development of volunteers.
• Good IT skills including the use of Microsoft Office applications.
• Excellent communication skills, both written and oral.
• Excellent organisational skills and attention to detail, with the ability to prioritise own workload and work autonomously and as part of a team.
• Lateral thinking and problem-solving skills.
• Adaptability to changing and emerging needs as the project develops demonstrating flexibility and resilience in challenging situations.
• Experience of data collection, administration and recording procedures with the ability to maintain case notes and HR notes.
• Ability to complete audits and develop reports to showcase performance.
• Experience of building and maintaining strong relationships with partner organisations and developing contacts and networks across a wide range of local services.
• Professional curiosity with the ability and willingness to learn and apply learning to support delivery.
• Full driving licence, own car and business insurance is essential.

What we offer?

• Competitive salary with annual salary reviews
• Flexible working such as compressed hours will be considered
• Training opportunities and career development
• 28 days annual leave plus bank holidays
• Christmas closure between Christmas and New Year for all employees
• Life insurance (5x annual salary)
• Reflective practice – a group process that helps us to grow and develop professionally and personally, support us to build resilience and offers the space to consider how to balance work and life pressures
• Company phone and laptop provided to all staff
• Annual awards ceremony and celebration
• Refer a Friend Scheme – You could qualify for a £250 reward voucher if you refer someone you know into any paid, externally advertised position (permanent or fixed term) within CLI.

Overview

At CLI through our dedicated support services, peer-led mentoring, and practical and emotional support, we help people who have experience of the criminal justice system, addiction, homelessness, and mental ill-health, to recognise their potential as individuals, build their self-worth, their self-esteem and achieve their aspirations.

Our support and mentoring help people build a more fulfilling life and see how they can become part of, and positively impact, their community.

We work in partnership with other organisations that are striving to deliver positive impacts, support change, and share our commitment and values.

And we actively welcome those with lived experience of offending, addiction, homelessness, or mental health issues as part of our team. Where others see risk, we see opportunity.

We believe everyone deserves to feel valued, to be happy, to belong.

To apply for the Team Leader position, please visit www.communityled.org.uk/vacancies to read the job description/person specification and complete the application form. Please return completed application forms to vacancies@communityled.org.uk.

Community Led Initiatives is an Equal Opportunity Employer and welcomes applications regardless of race, nationality, ethnic origin, sex, marital status, disability, or age. All applicants are considered based on their merits and abilities for the job. All posts are subject to enhanced DBS checks however it will not be used to discriminate unfairly against any individual. We actively promote equality of opportunity for all with the right mix of talent, skills, and potential and welcome applications from a wide range of candidates, including those with criminal records.

Please check back with us soon.

Please check back with us soon.

Job Title: Engagement & Support Worker
Salary: £24,000 – £26,000 per annum (dependent on experience)
Contract Type: Permanent
Working Hours: 37.5 hrs per week
Location: Central Bedfordshire
Responsible to: Team Leader

What you will be doing?

As an Engagement & Support worker you will help to provide a pathway into a new healthier lifestyle for people impacted by addiction/criminal justice systems and the complex issues they face. You will provide practical one-to-one weekly support and constructive activities to help those we support, working with a maximum caseload of 15 mentees at any one time. Your aim within the role will be to support mentees with building positive change in their lives and achieving their goals.

You will work in partnership with staff, volunteers, and the people we support to guarantee that we maintain a high-quality service which meets the needs of those engaged.

Alongside the practical one-to one weekly support, other typical duties will include referral processing including establishing complexities, outcomes and risk information. Completing assessments and care plans/action plans, monitoring journeys, quality assurance and reporting responsibilities.

The successful candidate will commit to working in line with our workplace values which are:

• People first – people are our top priority. We care so everyone can be their best.
• Community – our actions and support help build stronger communities where people can find their place and thrive.
• Transformation – we do challenging work, creating positive change that helps people move on with their lives.
• Excellence – we strive to always be our best, to exceed expectations, to learn from our mistakes.
• Trust – we trust ourselves, our colleagues and those we work with to do the right thing, to show integrity, acceptance, respect and fairness in all we do.

What are the main requirements for the role?

• Work flexibility and assertively, placing emphasis on engagement, maintaining contact, and relationship building in community settings.
• Engage with and build rapport through strong relationships with people to determine their eligibility for the programme.
• Carry out person-centred assessments and ensure these assessments are regularly reviewed.
• Work with the person to develop a co-produced and outcome focused support plan.
• Contribute to the effective co-ordination of support including enabling access to other services.
• Act on advice and support from more senior staff as appropriate on cases.
• Ensure opportunities for service user involvement.
• To represent CLI at local events and partnership meetings.
• To ensure all relevant data is entered onto our case management system accurately and punctually.
• To maintain highly effective administrative and reporting processes, including the collation of performance data.
• To be able to work flexibly when necessary to meet the needs of the people we support.

What we are looking for?

• Lived or learned experience of the common issues faced by people with alcohol/substance misuse problems.
• High level of relationship skills: Empathy; caring; acceptance; mutual affirmation and supportive.
• Strong belief in change and a desire to support people to make positive lifestyle choices.
• Good Administrative and IT skills including the use of Microsoft Office applications.
• Good communication skills, both written and oral.
• Adaptability to changing and emerging needs as the project develops demonstrating flexibility and resilience in challenging situations.
• The ability and willingness to learn and apply learning to support delivery, with a “can do” attitude.
• Full driving license, own car and business insurance is essential.

What we offer?

• Competitive salary with annual salary reviews
• Flexible working such as compressed hours will be considered
• Training opportunities and career development
• 28 days annual leave plus bank holidays
• Christmas closure between Christmas and New Year for all employees
• Life insurance (5x annual salary)
• Reflective practice – a group process that helps us to grow and develop professionally and personally, support us to build resilience and offers the space to consider how to balance work and life pressures
• Company phone and laptop provided to all staff
• Annual awards ceremony and celebration
• Refer a Friend Scheme – You could qualify for a £250 reward voucher if you refer someone you know into any paid, externally advertised position (permanent or fixed term) within CLI.

Overview

At CLI through our dedicated support services, peer-led mentoring, and practical and emotional support, we help people who have experience of the criminal justice system, addiction, homelessness, and mental ill-health, to recognise their potential as individuals, build their self-worth, their self-esteem and achieve their aspirations.

Our support and mentoring help people build a more fulfilling life and see how they can become part of, and positively impact, their community.

We work in partnership with other organisations that are striving to deliver positive impacts, support change, and share our commitment and values.

CLI is accredited by Investors in People Gold and we actively welcome those with lived experience of offending, addiction, homelessness, or mental health issues as part of our team. Where others see risk, we see opportunity.

We believe everyone deserves to feel valued, to be happy, to belong.

To apply for the Engagement & Support Worker position, please read the job description/person specification and complete the application form and email to vacancies@communityled.org.uk by 17:00 31^st October 2024.

The closing date may be brought forward, dependent on the number of applications we received.

Community Led Initiatives is an Equal Opportunity Employer and welcomes applications regardless of race, nationality, ethnic origin, sex, marital status, disability, or age. All applicants are considered based on their merits and abilities for the job. All posts are subject to enhanced DBS checks however it will not be used to discriminate unfairly against any individual. We actively promote equality of opportunity for all with the right mix of talent, skills, and potential and welcome applications from a wide range of candidates, including those with criminal records.