What we do and why it works


“We don’t just talk, we make things happen”

We build quality relationships to create positive and practical change that focuses on clients’ priorities. The CLI approach has produced industry leading results by focussing on:

  • Transforming lives: working within wider projects or as a stand-alone commissioned service, the CLI approach helps 8 out of 10 clients to achieve their personal goals within 3 key rehabilitation areas:
    Living skills – from managing time, money and accommodation to developing new social networks.
    Improving wellbeing – emotional, physical and mental health.
    Taking control – having the motivation and ability to take responsibility for decisions, and reducing or ceasing substance misuse and/or offending behaviour.
  • Transforming people: we work with ex-offenders from all backgrounds, and have developed specific services for women and families.



Believe in excellence with CLI training

The pioneering CLI approach has grown by achieving industry leading results. Now, commissioners and service providers can learn from the success of the CLI approach through our OCN London approved training centre; offering training and consultancy services delivered by our award-winning team.

The best training I’ve had for anything



Believe in excellence with CLI consultancy

“It’s been a difficult time for us in the transition from the old service to the new but CLI have really helped provide us with a sense of direction”. Mervyn Blackman BRiC Leeds

Organisations that provide support services to socially excluded groups such as ex-offenders and those with substance abuse problems can now benefit from CLI’s expertise and experience through the team’s consultancy services.

As an Approved Provider Standard (APS) commended service and best practice provider on the Mentoring and Befriending Foundation quality assurance framework, CLI can support organisations and projects with complex issues such as organisational development, strategic planning, workforce development and culture change, implementing quality assurance and best practice, person centred working, service user involvement or carrying out training needs analyses.

CLI is proud to be achieving best practice in the Mentoring and Befriending Foundations quality assurance framework, in the following areas: client referral, volunteer selection, training and monitoring and evaluation.


Our Accreditations: